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H.G.Brown and Associates
Phone: 269.383.3472
Fax: 269.383.5673
eMail: info@hgbrown.com
FAQs

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  • Online Checkout Process
  • Online Course Process
Online Checkout Process

Q
: How can I be contacted about upcoming sales, events and training and development specials?
A: To receive information about our special events and offers, simply register online using our eMail Newsletter sign-up form and use the contact form on our website.

Q: What forms of payment do you accept?
A: HBrown accepts cash, Visa, Mastercard, and Discover. Unfortunately, we do not accept personal checks.

Q:  Is my credit card information safe?
A:  Through our payment gateway provider, H.G. Brown and Associates takes transaction security very seriously and operates using Security Best Practices.

Q.   Are shipping and handling fees the same for orders originating outside the United States?
A.   International shipping and handling fees will differ.  International orders will reflect costs relative to your country. Buyers also pay all duties and taxes in their home country. When we receive your initial order an e-mail confirming receipt of your online order will be sent to you along with the fees still due for shipping and handling relative to your country.  Once we receive your 2nd payment to cover shipping costs your order will be shipped.


Online Course Process

Q.
How do I know when and where the course is held?
A. After payment is received, we will email the details to you that will included a website login and code, in addition to any telephone numbers or technical support contacts you may need.

Q. Can I access my online course more than once?
A. If you stop midway through the course, it will hold your place. When you login again you will be able to continue on and complete your course at your convenience.






















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